PO BOX 9410
Surprise, AZ 85374
When requesting assistance by phone, email or fax, please include your Customer ID Number. Although we wish we could reply to all requests for help, when answering messages preference is given to paid/registered Legacy users. You can find your Customer ID Number on your shipping invoice, the Legacy CD sleeve or in the program under Help / General Information. Requests for help are answered in the order received. Please allow 48 hours for a response.
Please consult our online Technical Support guidance if you need help on a weekend, holiday or off-hours.
To order Legacy or if you want to request information. 1-425-788-0932 Technical support for Legacy, Mon-Fri., 9:00 a.m.-5:00 p.m. MST Arizona Time. Closed weekends and major U.S. holidays (including Nov. 22-23 and Dec. 24-25 in 2012). Please leave a message and we will call you back within one working day.
• Click here for online tech support anytime • Click here for learning to use Legacy
1-425-940-1610 FAX number.
Info@LegacyFamilyTree.com Information Sales@LegacyFamilyTree.com Orders and Sales questions Support@LegacyFamilyTree.com Technical support questions and help WebMaster@LegacyFamilyTree.com Comments on this web site
For add-on products, please contact our partners
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- AniMap - Goldbug@aol.com or visit www.GoldBug.com/support.htm
- GedStar Plus for Legacy - firstname.lastname@example.org or visit www.ghcssoftware.com
- Genelines for Legacy - visit www.progenygenealogy.com/forms/support.html
- GenMatcher Legacy Edition - email@example.com or visit www.MudcreekSoftware.com
- GenSmarts for Legacy - firstname.lastname@example.org or visit http://www.gensmarts.com/support.asp
- GENViewer Legacy Edition - email@example.com or visit www.MudcreekSoftware.com
- Legacy Charting Companion - visit www.progenygenealogy.com/forms/support.html
- Map My Family Tree - visit www.progenygenealogy.com/forms/support.html
- Passage Express - firstname.lastname@example.org or telephone 1-866-810-5050 (US & Canada only) or 1-801-786-2114
- Pocket Genealogist - Support@NorthernHillsSoftware.com or visit www.pocketgenealogist.com/contact.htm
- ProMedia Manager & Heritage Collector Basic - email@example.com or visit http://heritagecollector.com
- TreeDraw Legacy - Support@SpanSoft.org or visit www.spansoft.org